Day 1: Tuesday 9 july

This year our programme featured five content streams, each of which focused on a key topic in the public sector.

Delegates chose which streams to attend and therefore built their own individual programme.

Read more about the content streams.

Filter Events: (click tags below to apply filtering)

Streams

Subjects

RESET

Registration

08:15 - 09:15

.

fringe
08:15 - 09:05

08.00 for coffee and pastries, discussion begins at 08.15.

CIPFA is working with the Bridge Group to develop a diversity and inclusion strategy for members and staff, considering the protected characteristics defined in the Equality Act as well as socio-economic indicators. This breakfast session will explore the aims and ambitions of this project, share early findings from research carried out so far and also consider diversity and inclusion issues across the wider public sector.

09:15 - 09:30

 

09:30 - 10:40

Given the uncertainty of Brexit, the impending spending review and ongoing challenges to public services’ financial sustainability this is likely to be a highly significant year for UK public services.

Who do people think government is actually working for? In an age of populism, driven by sharp divides in attitudes, geography, and economics, we will reveal people's perceptions of winners and losers in society; who people think are doing better economically and who people think are doing worse, and the political implications of these assessments. Our panel of op political scientists will urge policy-makers to consider how to bridge the gap between the realities of who government is working for and people's perceptions of who government is serving.

brexitpolicyspending review

Refreshment break in the exhibition hall

10:40 - 11:20

 

fringe

11:20 - 12:20

How Public Services Succeed in Challenging Times

Gareth will share his perspective on the challenges facing public bodies operating under sustained financial pressure, drawing on the successes and difficulties he has observed during a career spent in public audit, and consider how financial reporting and auditing can successfully adapt to remain relevant and reliable in an era of diminishing public trust.

Public services in 2019: performance and pressures

As a delay to the Spending Review looks increasingly likely, what are the biggest public service pressures facing the country? Which public services will dominate the new prime minister’s in-tray? Drawing on data from the latest Institute for Government and CIPFA Performance Tracker, this session will explore how key public services are performing – including prisons, hospitals, schools, police and children’s social care.

financial resilience and trustauditpublic trust
11:20 - 12:20

As the move from on-premise applications to cloud based services continues to gain momentum, we hear from two organisations - the London Borough of Lewisham and the Home Office - that have migrated to the cloud for their financial operations.  It is well documented that the transition from on-premise applications to the cloud should be faster and easier. However, with an integrated cloud Finance and HR platform in place, there is an incredible opportunity for continuous business process improvement. Both Selwyn Thompson from Lewisham and Kathy Thompson from the Home Office will highlight how each is taking advantage of cloud-based technologies to drive significant further value through their organisations.  Examples, include use of ‘digital assistants’ and chat bots, collaborative working, employee self-service and the delivery of customer services multiple locations. Cloud can support improvements in outcomes and reduce the administrative burden on staff, however, with the pace of change and technology disruption seen in the sector today, the trick is to deliver smaller, incremental wins at pace, on a sustainable platform.

data and technology

Lunch in the exhibition hall

12:20 - 13:30

 

fringe

12:30 - 13:15

How to generate financial return and social impact through alternative means of delivering services by focusing on the journey to setting up an alternative service delivery model, the organisational culture and corporate social responsibility.

change managementpeople and placesservice deliverysocial impact
12:30 - 13:15

The session provides an update on both international and UK initiatives to use government balances sheets as a key tool in PFM improvement, releasing previously untapped resources to improve public services.

12:30 - 13:15

A session which looks at the background and the development of the new code. From reflections on the input of those who helped shape the current version to practical comments on implementation and evidence.

13:30 - 14:30

The revolution is here!

Over the last few years, public bodies have enthusiastically embraced a new world of technological innovation. Predictive analytics, machine learning, Artificial intelligence, the Internet of Things, robotics and big data- the 4th Industrial revolution-has become integral to the way public bodies deliver their services. And the momentum for digital transformation is growing.

But alarm bells are ringing. From national newspapers flagging up the challenges of unethical bias to sensitive business models utterly dependent on technological solutions, the risks are growing.

financial resilience and trust
13:30 - 14:30

As austerity continues to bite and many authorities find their finances increasingly stretched, maximising the capability of councils’ finance teams and widening the range of tools available to them has become increasingly important. Innovation need not be innovative. Absorbing lessons learned elsewhere and adapting some proven financial management practices, structures, tools and models from overseas and the UK that have delivered benefits in both the private and public sectors, will help local authorities enhance their finances without taking undue risk or incurring significant costs.

data and technologyausteritylocal government
13:30 - 14:30

Since the early beginnings of society when markets were a place where you went to buy life’s necessities, these vibrant centres of commerce have evolved and snaked into the hearts of every kind of community.

Nowhere is the power of the market to bring people together and inspire community determination more plain than the world famous Borough market in the aftermath of the London Bridge terror attack in 2017. Only 11 days after the atrocity, businesses were back up and running, with traders and customers alike quoted across the media saying ‘we welcome everyone. We’re going to go forward. Nothing’s going to shut us down.’

From Altrincham to Harrogate and nationwide, markets are increasingly seen as central to transforming places, promoting sustainable economies and binding communities together.

people and placescommunity development
13:30 - 14:30

The charity and voluntary sector continues to be locked out of the delivery of public services. This trend is pronounced at a local level, where the tendering and procurement processes typically favour providers able to navigate complex commissioning systems, bid aggressively and carry financial risk.

Set against a backdrop of austerity, how can authorities adopt an approach that recognises the significant knowledge, experience and expertise of the sector?

In this session we explore the changes needed to enable more authorities to access the untapped benefits of the charitable and voluntary sector, and examine what could be done differently.

talent and skills

Refreshment break in the exhibition hall

14:30 - 15:10

 

fringe

15:10 - 16:10

Great people are at the heart of great public service, so it is crucial that we are ambitious and innovative in our approach to cultivating talent. Learn how NHS Wales Finance Academy employed a collaborative and inclusive approach to allow staff across an entire country to learn and network across organisational boundaries. 

talent and skillscontinuous improvementlearning and development
15:10 - 16:10

Join the Society of District Council Treasurers to explore the challenges and opportunities faced by district councils, including approaches to financial management and commercial investments. This session will reflect on what districts have delivered over the last five years, and look to examine what the future holds for these vital organisations.

financial resilience and trust
15:10 - 16:10

Cartrefi Conwy

The pressure is on for public organisations to generate more revenue to compensate for over a decade of cuts. But with this turn towards commercialism, how do we deliver social value? How can we ensure our public sector ethos is not lost in the age of austerity?

Creating Enterprise, a subsidiary of Cartrefi Conwy – a registered social landlord with more than 3,800 homes – has become a social enterprise with a £5.8m turnover. The project was born out of the need to create income streams to support growth while offering employment opportunities to unemployed tenants. Through exploring alternative methods of service delivery, Cartrefi Conwy has saved money, improved the quality of services and created new employment opportunities.

 

Independent Living Fund Scotland

ILF Scotland helps disabled people with complex levels of need in Scotland and Northern Ireland, helping them to live independently in their own communities. Their innovative co-design programme won the title of Community Engagement Project of the Year at the 2019 Public Finance Awards. Learn how the team worked with young disabled people to co-design the application process for new government funding, guaranteeing accessibility and inclusivity in all parts of the process.

people and placescommunity developmenthousinglocal governmentsocial impact

16:20 - 17:20

As the threat of climate change and the depletion of resources has grown, sustainability issues are playing are increasingly significant role in public service investment and development decisions. We will increasingly see environmental, social and governance (ESG) criteria and dominating decision making in public sector investment decisions and social value led commissioning. What policies and action do governments and in turn those managing the public finances need to be putting in place now to ensure a sustainable future and meet UN sustainable development goals?

climate changesustainable policy

Close of day 1

17:20 - 17:20

 

fringe

Close of day 1

5:20 pm - 5:20 pm

 

Close

Sixth Form Management Games: Inspiring future generations of CIPFA members

1:25 pm - 2:25 pm

If you’re a CIPFA regional committee member, volunteer, student or member interested helping to educate the potential CPFAs of the future, this session is for you.  Showcasing the CIPFA Midlands’ Sixth Form Management Games, the session will give an overview of how CIPFA delivers innovative, role play workshops for sixth form students. These events help young people understand careers in public finance and the issues facing public sector organisations – all by running a fictional local authority for the day. The session provides an opportunity to learn all about this energetic and successful programme, how to get involved, or start up from scratch!

Speakers:
Kelly Watson
Close

Breakfast workshop: Delivering diversity and inclusion for CIPFA and beyond

8:15 am - 9:05 am

08.00 for coffee and pastries, discussion begins at 08.15.

CIPFA is working with the Bridge Group to develop a diversity and inclusion strategy for members and staff, considering the protected characteristics defined in the Equality Act as well as socio-economic indicators. This breakfast session will explore the aims and ambitions of this project, share early findings from research carried out so far and also consider diversity and inclusion issues across the wider public sector.

Close

Lunchtime workshop:The Financial Management Code

12:30 pm - 1:15 pm

A session which looks at the background and the development of the new code. From reflections on the input of those who helped shape the current version to practical comments on implementation and evidence.

Close

Breaking the mould – Brexit Britain, a new political and economic landscape?

9:30 am - 10:40 am

Given the uncertainty of Brexit, the impending spending review and ongoing challenges to public services’ financial sustainability this is likely to be a highly significant year for UK public services.

Who do people think government is actually working for? In an age of populism, driven by sharp divides in attitudes, geography, and economics, we will reveal people’s perceptions of winners and losers in society; who people think are doing better economically and who people think are doing worse, and the political implications of these assessments. Our panel of op political scientists will urge policy-makers to consider how to bridge the gap between the realities of who government is working for and people’s perceptions of who government is serving.

Close

A reforming agenda – new policies for prosperous communities

9:25 am - 10:10 am

How can public services be delivered to ensure they address and develop key elements of a local agenda, including regeneration of our town centre and high streets? What are the resources required to secure the local powers and resources communities needed to deliver local economic plans and generate growth in the local economy.

Close

Lunchtime workshop: Finding buried treasure? Using the balance sheet to drive PFM

12:30 pm - 1:15 pm

The session provides an update on both international and UK initiatives to use government balances sheets as a key tool in PFM improvement, releasing previously untapped resources to improve public services.

The session provides an update on both international and UK initiatives to use government balances sheets as a key tool in PFM improvement, releasing previously untapped resources to improve public services.

Close

Prize winners 2018 champagne reception

4:20 pm - 5:20 pm

 

 

Close

Networking 101 – How to be a social butterfly

3:10 pm - 4:10 pm

As networking is at the heart of what we do, Sara Sabin has developed an engaging, informative and fun presentation with relevant and targeted content that adds value to attendees of membership organisations events.

This sessions covers

  • What is Networking….and what it is not!
  • How NOT to be the ‘Bridget Jones’ of the room when networking
  • Overcoming the fears of networking
  • Breaking the ice… and moving on after a conversation
  • Managing rejection… and keeping the conversation going
Close

Careers in public finance – insights and inspiration for the journey ahead

1:30 pm - 2:30 pm

Your future career: stories from public finance leaders. Senior managers from the world of public finance share their stories and give advice to the next generation on shaping their careers.

Close

Carbon Reduction and Financial Innovation

11:35 am - 12:20 pm

The landmark 2015 United Nations Paris Agreement brings all nations into a common cause to undertake ambitious efforts to combat climate change and adapt to its effects.  To reach these ambitious goals, the public sector needs to deliver on appropriate mobilization and provision of financial resources, a new technology framework and enhanced capacity-building.

Increasingly the media is putting action on climate change centre stage, but does the public sector have the knowledge to act and drive the policy initiatives?  New investment, more jobs, clean air and warm homes are all in the mix but how does the climate policy imperative change the way the public sector will work and invest?

The Carbon Literacy Project’s Phil Korbel will outline the opportunities and challenge on significant action on climate change and how Carbon Literacy represents a route to unlocking the potential of everyone working in the public sector to join in.

Close

Student conference opening from CSN President

11:20 am - 11:35 am

 

Close

Carbon Reduction and Financial Innovation

11:35 am - 12:20 pm

The landmark 2015 United Nations Paris Agreement brings all nations into a common cause to undertake ambitious efforts to combat climate change and adapt to its effects.  To reach these ambitious goals, the public sector needs to deliver on appropriate mobilization and provision of financial resources, a new technology framework and enhanced capacity-building.

Increasingly the media is putting action on climate change centre stage, but does the public sector have the knowledge to act and drive the policy initiatives?  New investment, more jobs, clean air and warm homes are all in the mix but how does the climate policy imperative change the way the public sector will work and invest?

The Carbon Literacy Project’s Phil Korbel will outline the opportunities and challenge on significant action on climate change and how Carbon Literacy represents a route to unlocking the potential of everyone working in the public sector to join in.

Close

Tackling McMafia and Co.

3:00 pm - 3:50 pm

The public sector has long been battling fraud and corruption, but the fight has opened up on several new fronts. Corrupt activity jeopardises public confidence and trust in institutions both at home and internationally. Increasingly online and organised, it has become a central focus for those charged with protecting our public finances.

As financial systems change and evolve so do fraud threats and risks. For instance, as society becomes more reliant on digital technology, public services become more vulnerable to cyberattacks.

In this constantly shifting context, how do we encourage and develop good behaviours and ensure we are pursuing strategic actions that will keep services resilient, finances secure and retain public trust?

Close

Refreshment break and networking in the exhibition hall

2:25 pm - 3:00 pm

 

Close

Regeneration stream

3:00 pm - 4:00 pm

15.00-15.25: Workshops

Workshop 1: Housing Regeneration

Speaker: Judith Barnes, Partner Commercial & Infrastructure, Bevan Brittan

Workshop 2: Housing Regeneration

Speaker: John Wooderson, Head of Regulatory Services, Salford City Council

Workshop 3: Britain’s Infrastructure – A Catalyst for Change

Speakers: Adam Cunnington, Managing Director, Public Sector Partnerships and Lisa Harris, Director of Place Stategy, Cheshire West and Chester Council

Workshop 4: Britain’s Infrastructure – A Catalyst for Change

Speaker: Wendy Hague, Planning Consultant, Harlow Council and former Chair of RTPI East of England

 

15.35-16.00: Workshops 1-4 repeated

 

Close

Regeneration stream

1:15 pm - 2:35 pm

13.15-13.40: Workshops

Workshop 1: The Role of the Town Centre

Speaker: Richard Roe, Director of Place, Trafford Council

Workshop 2: The Role of the Town Centre

Speaker: Rachel Campbell, Head of Regeneration, Local Growth Unit, Ministry of Housing, Communities and Local Government

Workshop 3: The Economics of Regeneration

Speakers: Mark Wells, Director, Aviva Investors and Tom Pike, Strategic Director, Stevenage Borough Council

Workshop 4: The Economics of Regeneration

Speakers: James Dair, Head of Public Sector Finance, Avison Young and Alison Jarrett, Assistant Director of Finance, Birmingham City Council

13.45-14.10: Housing Regeneration – If you build them they will come!

This key note session will discuss the strategic issues around the provision of housing of all types. As Councils struggle to help reach the annual Government target of 300,000 homes per annum, Victoria will offer the RTPI’s perspective on how best we can affect regeneration in the housing sector and deliver the homes required.

14.10-14.35: Britain’s Infrastructure – A Catalyst for change

This key note session, featuring former Transport Secretary Lord Andrew Adonis, will link national, regional and local infrastructure strategy in support of regeneration projects. By shining a light on best practice and Government policy, the scene will be set for further deep dive workshops on this key topic.

Close

Regeneration stream

10:20 am - 11:15 am

10.20-10.45: The Economics of National and Local Growth

This key note session will look at economic developments (globally, nationally and sub-nationally); discuss the importance of productivity growth and its key drivers (nationally and locally); and provide an overview of the sub-national policy framework for promoting local growth (including new interventions to help high streets and towns).

10.50-11.15: Workshops

Workshop 1: The Role of the Town Centre

Speaker: Richard Roe, Director of Place, Trafford Council

Workshop 2: The Role of the Town Centre

Speaker: Rachel Campbell, Head of Regeneration, Local Growth Unit, Ministry of Housing, Communities and Local Government

Workshop 3: The Economics of Regeneration

Speakers: Mark Wells, Director, Aviva Investors and Tom Pike, Strategic Director, Stevenage Borough Council

Workshop 4: The Economics of Regeneration

Speakers: James Dair, Head of Public Sector Finance, Avison Young and Alison Jarrett, Assistant Director of Finance, Birmingham City Council

Close

Tackling fraud and corruption in government and public services

1:25 pm - 2:25 pm

Fraud is a blight on all areas of the public sector. The government estimates that between £31bn and £49bn of taxpayers’ money is lost to fraud and error each year. So how do we identify and guard against risks in this area?

This session will explore these questions, looking at new research from a major MHCLG study into procurement fraud and corruption in local government, and include further perspectives from the NHS Counter Fraud Authority and others across the public sector.

Close

Finance Transformation: How to tell the story of your numbers

1:25 pm - 2:25 pm
Sponsored by

In the public sector, today, the role of finance is changing.  It has become less about accounting and more about strategy, insight, and providing advice to other business areas. To stay one step ahead, modern CFOs are transforming their department from a report generating cost centre into a provider of strategic insight and an enabler of change – it’s all about the narrative, telling the story of your numbers in way that is easily understood. During this session, we’ll investigate how organisations have been successful (or not) at adapting to this new reality by reviewing the latest surveys and research, and by looking at industry case studies.

Close

Lunchtime workshop: Longer term foresight to manage an uncertain world

12:30 pm - 1:15 pm

Join Grant Thornton and CIPFA to explore the long term financial sustainability of local government. Learn how their new Financial Foresight financial planning and future resourcing tools can support councils to improve their strategic planning discussions and decision making.

Close

Lunchtime workshop: Writers needed

12:30 pm - 1:15 pm

Have you ever thought about using your knowledge to help others? Come to this session to find out how you could write a CIPFA publication, for TISonline, or for the magazine Public Money and Management. These resources depend on contributions from practitioners like you, and offer a chance to join a support network, increase your knowledge and reputation and to have a lasting impact on public finance practice.

Close

Lunch and networking in the exhibition hall

12:15 pm - 1:25 pm

 

Close

Early intervention, prevention and investing for long-term benefits

10:15 am - 11:15 am

Early intervention works to prevent problems occurring in young people’s lives, or to tackle them head-on before they get worse. Acting early to support children and families at risk of poor outcomes can help to build communities that are better-off, more resilient and more supportive places to grow up, and to generate a range of long-term economic benefits that significantly outweigh the costs.

Effective early intervention, supported by strategic investment and rigorous evaluation, has a crucial role to play in public services and support across a wide range of policy areas, including education and attainment, physical and mental health, family support, parenting, antisocial behaviour and youth justice. Early intervention is not a panacea for all of society’s problems, nor is it a financial coping strategy for local or national government. It is a vital way of providing children and young people with the skills they need to succeed in life, and of mitigating the negative impacts of poverty and other forms of disadvantage.

Early intervention works to prevent problems occurring in young people’s lives, or to tackle them head-on before they get worse. Acting early to support children and families at risk of poor outcomes can help to build communities that are better-off, more resilient and more supportive places to grow up, and to generate a range of long-term economic benefits that significantly outweigh the costs.

Effective early intervention, supported by strategic investment and rigorous evaluation, has a crucial role to play in public services and support across a wide range of policy areas, including education and attainment, physical and mental health, family support, parenting, antisocial behaviour and youth justice. Early intervention is not a panacea for all of society’s problems, nor is it a financial coping strategy for local or national government. It is a vital way of providing children and young people with the skills they need to succeed in life, and of mitigating the negative impacts of poverty and other forms of disadvantage.

We have understood the theoretical potential of early intervention for long enough. To realise its massive potential requires leadership, coordination, strategic planning and investment to identify, support and provide high-quality, evidence-based interventions and services.

What does a long-term plan for sustainable, effective, life-changing early intervention look like, at national and local levels?

Close

Session tbc

3:10 pm - 4:10 pm

 

Close

Unlocking the potential– Realising the role of not-for-profits in public service delivery

1:30 pm - 2:30 pm

The charity and voluntary sector continues to be locked out of the delivery of public services. This trend is pronounced at a local level, where the tendering and procurement processes typically favour providers able to navigate complex commissioning systems, bid aggressively and carry financial risk.

Set against a backdrop of austerity, how can authorities adopt an approach that recognises the significant knowledge, experience and expertise of the sector?

In this session we explore the changes needed to enable more authorities to access the untapped benefits of the charitable and voluntary sector, and examine what could be done differently.

The charity and voluntary sector continues to be locked out of the delivery of public services. This trend is pronounced at a local level, where the tendering and procurement processes typically favour providers able to navigate complex commissioning systems, bid aggressively and carry financial risk.

Set against a backdrop of austerity, how can authorities adopt an approach that recognises the significant knowledge, experience and expertise of the sector?

In this session we explore the changes needed to enable more authorities to access the untapped benefits of the charitable and voluntary sector, and examine what could be done differently.

Close

Refreshment break and networking in the exhibition

11:15 am - 11:45 am

 

Close

A reforming agenda – new policies for prosperous communities

9:25 am - 10:10 am

How can public services be delivered to ensure they address and develop key elements of a local agenda such as criminal justice, education, employment & skills, health and wellbeing? What are the resources required to secure the local powers and resources communities needed to deliver local economic plans.

 

Close

Ministerial Address

11:45 am - 12:15 pm

.

Close

Breakfast workshop: Streamlining the Accounts – It’s getting closer

8:20 am - 9:10 am

The call for simplification has been getting louder and this session will explore where possible streamlining and simplification changes are being considered. Capital accounting and pensions are just two of the areas discussed before delegates are invited to debate the scope for summarised accounts.

Close

Breakfast workshop: Apprenticeship workshop

8:20 am - 9:10 am

The CIPFA Apprenticeship team will de-mystify the realities of apprenticeship skills and behaviours.

The session will cover planning and recording relevant work experience and off-the-job training, how these relate to the knowledge, skills and behaviours in the apprenticeship standard, how they build to the End Point Assessment, the respective roles of managers and coaches and what an apprentice needs in place by the time of their Gateway Review.

Close

Registration

8:10 am - 9:15 am

 

Close

Delivering social value

3:10 pm - 4:10 pm

Cartrefi Conwy

The pressure is on for public organisations to generate more revenue to compensate for over a decade of cuts. But with this turn towards commercialism, how do we deliver social value? How can we ensure our public sector ethos is not lost in the age of austerity?

Creating Enterprise, a subsidiary of Cartrefi Conwy – a registered social landlord with more than 3,800 homes – has become a social enterprise with a £5.8m turnover. The project was born out of the need to create income streams to support growth while offering employment opportunities to unemployed tenants. Through exploring alternative methods of service delivery, Cartrefi Conwy has saved money, improved the quality of services and created new employment opportunities.

 

Independent Living Fund Scotland

ILF Scotland helps disabled people with complex levels of need in Scotland and Northern Ireland, helping them to live independently in their own communities. Their innovative co-design programme won the title of Community Engagement Project of the Year at the 2019 Public Finance Awards. Learn how the team worked with young disabled people to co-design the application process for new government funding, guaranteeing accessibility and inclusivity in all parts of the process.

Close

Financial Management and Commerciality in Districts – What next?

3:10 pm - 4:10 pm

Join the Society of District Council Treasurers to explore the challenges and opportunities faced by district councils, including approaches to financial management and commercial investments. This session will reflect on what districts have delivered over the last five years, and look to examine what the future holds for these vital organisations.

Join the Society of District Council Treasurers to explore the challenges and opportunities faced by district councils, including approaches to financial management and commercial investments. This session will reflect on what districts have delivered over the last five years, and look to examine what the future holds for these vital organisations.

Close

Enhancing finance

1:30 pm - 2:30 pm

As austerity continues to bite and many authorities find their finances increasingly stretched, maximising the capability of councils’ finance teams and widening the range of tools available to them has become increasingly important. Innovation need not be innovative. Absorbing lessons learned elsewhere and adapting some proven financial management practices, structures, tools and models from overseas and the UK that have delivered benefits in both the private and public sectors, will help local authorities enhance their finances without taking undue risk or incurring significant costs.

Close

Session tbc

11:20 am - 12:20 pm

 

Close

Delivering Incremental Business Process Innovation with the Oracle Local Government Cloud

11:20 am - 12:20 pm
Sponsored by:

As the move from on-premise applications to cloud based services continues to gain momentum, we hear from two organisations – the London Borough of Lewisham and the Home Office – that have migrated to the cloud for their financial operations.  It is well documented that the transition from on-premise applications to the cloud should be faster and easier. However, with an integrated cloud Finance and HR platform in place, there is an incredible opportunity for continuous business process improvement. Both Selwyn Thompson from Lewisham and Kathy Thompson from the Home Office will highlight how each is taking advantage of cloud-based technologies to drive significant further value through their organisations.  Examples, include use of ‘digital assistants’ and chat bots, collaborative working, employee self-service and the delivery of customer services multiple locations. Cloud can support improvements in outcomes and reduce the administrative burden on staff, however, with the pace of change and technology disruption seen in the sector today, the trick is to deliver smaller, incremental wins at pace, on a sustainable platform.

Close

Developing talent in your teams

3:10 pm - 4:10 pm

Great people are at the heart of great public service, so it is crucial that we are ambitious and innovative in our approach to cultivating talent. Learn how NHS Wales Finance Academy employed a collaborative and inclusive approach to allow staff across an entire country to learn and network across organisational boundaries. 

Close

Delivering sustainable policy and social value

4:20 pm - 5:20 pm

As the threat of climate change and the depletion of resources has grown, sustainability issues are playing are increasingly significant role in public service investment and development decisions. We will increasingly see environmental, social and governance (ESG) criteria and dominating decision making in public sector investment decisions and social value led commissioning. What policies and action do governments and in turn those managing the public finances need to be putting in place now to ensure a sustainable future and meet UN sustainable development goals?

Close

Markets - a catalyst for transforming neighbourhoods into thriving communities

1:30 pm - 2:30 pm

Since the early beginnings of society when markets were a place where you went to buy life’s necessities, these vibrant centres of commerce have evolved and snaked into the hearts of every kind of community.

Nowhere is the power of the market to bring people together and inspire community determination more plain than the world famous Borough market in the aftermath of the London Bridge terror attack in 2017. Only 11 days after the atrocity, businesses were back up and running, with traders and customers alike quoted across the media saying ‘we welcome everyone. We’re going to go forward. Nothing’s going to shut us down.’

From Altrincham to Harrogate and nationwide, markets are increasingly seen as central to transforming places, promoting sustainable economies and binding communities together.

Close

Developing local resilience

10:15 am - 11:15 am

The increased uncertainty, volatility and complexity under which local governments operate, coupled with recent shocks, starting with the 2008 financial crisis, but also including Brexit and the increasing influx of refugee migrants, have put great emphasis on governmental financial resilience.

This report increases our understanding of local government financial resilience by presenting the results of a survey of local governments across Italy, the UK and Germany. Analysing the combination of internal and external resilience dimensions against the background of recent crises and across countries, the project not only sheds light on different performance enabling capacities but also helps to achieve a greater understanding of how local governments maintain or build resilience.

The increased uncertainty, volatility and complexity under which local governments operate, coupled with recent shocks, starting with the 2008 financial crisis, but also including Brexit and the increasing influx of refugee migrants, have put great emphasis on governmental financial resilience.

This report increases our understanding of local government financial resilience by presenting the results of a survey of local governments across Italy, the UK and Germany. Analysing the combination of internal and external resilience dimensions against the background of recent crises and across countries, the project not only sheds light on different performance enabling capacities but also helps to achieve a greater understanding of how local governments maintain or build resilience.

Close

Lunchtime workshop: Innovative delivery models - social value and profit with a purpose

12:30 pm - 1:15 pm

How to generate financial return and social impact through alternative means of delivering services by focusing on the journey to setting up an alternative service delivery model, the organisational culture and corporate social responsibility.

Close

The future is here. Disruption is happening. How must finance react and evolve?

1:25 pm - 2:25 pm

Business model disruptors are changing the demands on finance. Finance as we know it is already changing, and will be radically different in the years to come.

The sophistication of operating models, extreme automation and increasing focus on data and insights is kick-starting this finance revolution.

In this rapidly changing environment, finance leaders need to focus on the implications for themselves and their teams.

This session will explore the reinvention of finance, and the skillsets needed to support this transformation.

Close

Robots and Risk- what could possibly go wrong?

1:30 pm - 2:30 pm

The revolution is here!

Over the last few years, public bodies have enthusiastically embraced a new world of technological innovation. Predictive analytics, machine learning, Artificial intelligence, the Internet of Things, robotics and big data- the 4th Industrial revolution-has become integral to the way public bodies deliver their services. And the momentum for digital transformation is growing.

But alarm bells are ringing. From national newspapers flagging up the challenges of unethical bias to sensitive business models utterly dependent on technological solutions, the risks are growing.

In this session, we will argue that governance, accountability and the management of risk is failing to keep up with change. That the traditional ‘three lines of defence ‘ model isn’t fit for purpose in this future and that senior managers, auditors and those charged with the governance of their organisations need to broaden their risk planning and skill sets to meet the new challenges.

It’s a fascinating glimpse into our future which will profoundly affect your organisation, your community and you.

What could possibly go wrong!?

Close

Financial Resilience and Trust

11:20 am - 12:20 pm

How Public Services Succeed in Challenging Times

Gareth will share his perspective on the challenges facing public bodies operating under sustained financial pressure, drawing on the successes and difficulties he has observed during a career spent in public audit, and consider how financial reporting and auditing can successfully adapt to remain relevant and reliable in an era of diminishing public trust.

Public services in 2019: performance and pressures

As a delay to the Spending Review looks increasingly likely, what are the biggest public service pressures facing the country? Which public services will dominate the new prime minister’s in-tray? Drawing on data from the latest Institute for Government and CIPFA Performance Tracker, this session will explore how key public services are performing – including prisons, hospitals, schools, police and children’s social care.

Close

What does the Government’s performance tell us about what is needed from the comprehensive spending review?

10:05 am - 10:40 am

Spending reviews set departmental budgets for three to five years ahead, and set the priorities for public service spending and investment. Many believe Brexit has completely overshadowed routine government, made the future even more unpredictable and left little time for planning. Austerity, whatever the government claims, looks set to continue for the decade ahead.  How should government do things better? What should its key priorities be? And how can we reconcile competing demands in an era of ongoing fiscal constraint?

Close

Breaking the mould – Brexit Britain, a new political and economic landscape?

9:30 am - 10:40 am

Given the uncertainty of Brexit, the impending spending review and ongoing challenges to public services’ financial sustainability this is likely to be a highly significant year for UK public services.

Who do people think government is actually working for? In an age of populism, driven by sharp divides in attitudes, geography, and economics, we will reveal people’s perceptions of winners and losers in society; who people think are doing better economically and who people think are doing worse, and the political implications of these assessments. Our panel of op political scientists will urge policy-makers to consider how to bridge the gap between the realities of who government is working for and people’s perceptions of who government is serving.

Close

Registration

8:15 am - 9:15 am

.

Close

Refreshment break in the exhibition hall

2:30 pm - 3:10 pm

 

Close

12:10-13:15 - Lunch in the Exhibition Hall

12:10 pm - 1:15 pm

stuff

Close

Refreshment break in the exhibition hall

10:40 am - 11:20 am

 

Close

Breakfast Workshops

8:30 am - 9:15 am
Event Sponsor

stuff

Close

Workshops

3:10 pm - 4:10 pm

stuff

Close

Conference Close

3:50 pm - 3:50 pm

 

 

Close

14:30-15:10 - Refreshment break in the exhibition hall

2:30 pm - 3:10 pm

stuff

Close

Workshops

1:30 pm - 2:30 pm

stuff

Close

Lunchtime workshop 1

12:30 pm - 1:15 pm

stuff

Close

Lunch in the exhibition hall

12:20 pm - 1:30 pm

 

Close

10:40-11:20 - Refreshment break in the exhibition hall

10:40 am - 11:20 am

Stuff

Close